fc178 Privacy Policy

fc178 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that's especially true in online gaming, where you're sharing sensitive financial and personal information with us. We take that responsibility seriously.

This Policy applies to all personal data collected through the fc178 website, mobile platform, customer support channels, and any other touchpoint through which you interact with fc178. It covers data collected from players based in the Philippines and is designed to be consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

fc178 acts as the data controller in respect of the personal data you provide to us. This means we are responsible for determining the purposes and means of processing your personal data, and we are accountable for ensuring that processing is carried out lawfully, fairly, and transparently.

fc178 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the minimum age requirement of 21 years).
• Gender (optional, collected during registration for personalization purposes).
• Nationality and country of residence.
• Residential address, including barangay, city or municipality, province, and postal code.
• Email address used to register your fc178 account.
• Mobile number registered to your fc178 account.
• Username and encrypted password (we never store your password in plain text).

• Copies of government-issued photo identification documents such as a Philippine passport, SSS ID, PhilHealth ID, UMID, driver's license, or Postal ID.
• Proof of address documents such as utility bills, bank statements, or barangay certificates issued within the last three months.
• Selfie photographs submitted for facial verification purposes.
• Proof of payment method documents where required (e.g., screenshot of GCash or PayMaya account showing your registered name).

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references.
• GCash or PayMaya account references (mobile number associated with the e-wallet).
• Bank account details where bank transfer is used as a payment method (BPI, BDO, Metrobank, and others).
• Bonus and promotional activity records.
• Account balance history and wagering activity summaries.

• Game session records including games played, bet amounts, outcomes, and session durations.
• Responsible gaming tool usage, including deposit limits set, cooling-off periods activated, and self-exclusion requests.
• Bonus and promotion participation history.

• IP address and approximate geolocation derived from IP address.
• Device type, operating system, and browser type and version.
• Unique device identifiers where applicable.
• Session logs including login timestamps, session duration, and pages visited on the fc178 platform.

• Records of communications between you and fc178 customer support, including live chat transcripts and email correspondence.
• Feedback, complaints, and dispute records.
• Survey responses and promotional opt-in preferences.

fc178 collects personal data through the following means:

• Direct collection: Data you provide voluntarily when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access and use the fc178 platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data obtained from third-party KYC service providers used to validate the authenticity of documents you submit. Payment data received from payment processors such as GCash, PayMaya, and banking partners in connection with your transactions.
• Fraud prevention services: Data received from fraud detection and anti-money laundering screening services used to protect the integrity of the fc178 platform.

fc178 uses the personal data we collect for the following purposes:

fc178 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable data protection principles:

• Contractual necessity: Processing required to perform our contract with you — including account registration, payment processing, and game provision — is carried out on the basis that it is necessary to fulfill our obligations to you as an fc178 player.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, KYC requirements, and regulatory reporting duties imposed by relevant Philippine authorities.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where our legitimate interests in operating a safe and compliant platform are not overridden by your privacy rights.
• Consent: Processing for marketing communications and optional personalization features, carried out only where you have given your explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

fc178 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:

• Payment processors: We share necessary financial data with payment service providers including GCash, PayMaya, BPI, BDO, Metrobank, and other banking partners solely for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: We share identity documents and verification data with accredited third-party KYC service providers for the purpose of verifying your identity and age in compliance with regulatory requirements.
• Fraud prevention and AML screening services: We share relevant data with fraud detection and anti-money laundering screening providers to protect the integrity of the fc178 platform and comply with applicable financial crime prevention obligations.
• Regulatory and law enforcement authorities: We may disclose personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, or other competent authorities where required by law, court order, or regulatory instruction.
• Technology and infrastructure providers: We share data with cloud hosting, data storage, and platform technology providers who process data on our behalf under strict data processing agreements that prohibit them from using your data for any purpose other than providing services to fc178.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of fc178's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom fc178 shares personal data are required to implement appropriate technical and organizational security measures and to process your data only in accordance with fc178's instructions and applicable data protection law.

fc178 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain your session, and collect analytical data about how the platform is used. The types of cookies we use include:

• Strictly necessary cookies: Essential for the operation of the fc178 platform. These cookies enable core functions such as session management, login authentication, and security features. They cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming tool configurations.
• Analytical cookies: Used to collect aggregated, anonymized data about how players navigate and use the fc178 platform. This data helps us identify areas for improvement and optimize the player experience.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats to the fc178 platform and player accounts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the fc178 platform. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate.

fc178 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard data retention periods are as follows:

After the applicable retention period has expired, fc178 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.

fc178 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the fc178 platform.
• Encryption of sensitive data at rest, including KYC documents and financial records, using industry-standard encryption protocols.
• Strict access controls ensuring that only authorized fc178 personnel with a legitimate need can access personal data, on a role-based, least-privilege basis.
• Regular security audits, vulnerability assessments, and penetration testing of the fc178 platform and infrastructure.
• Multi-factor authentication requirements for fc178 staff accessing systems that contain personal data.
• Comprehensive data breach detection and incident response procedures, including notification protocols in the event of a breach affecting your personal data.

While fc178 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also play an important role in keeping your data safe — please ensure you use a strong, unique password for your fc178 account and never share your login credentials with anyone.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by fc178:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data fc178 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most of your account information directly through your fc178 account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to fc178's overriding legitimate grounds.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to fc178 in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe fc178 has processed your personal data in violation of applicable data protection law.

The fc178 platform is strictly intended for adults who are 21 years of age or older, in accordance with Philippine regulations governing online casino gaming. fc178 does not knowingly collect personal data from individuals under the age of 21.

If fc178 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered an account on the fc178 platform, please contact our support team immediately so we can investigate and take appropriate action.

fc178 employs age verification procedures as part of our KYC process specifically to prevent underage individuals from accessing our platform. Date of birth is collected at registration and verified against government-issued identification documents before full account access is granted.

The fc178 platform may contain references to third-party services such as payment processors and game providers. These third parties operate their own privacy policies and data practices, which are independent of fc178. fc178 is not responsible for the privacy practices of any third-party service provider.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the fc178 platform, particularly your chosen payment method providers such as GCash and PayMaya.

fc178 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by posting a prominent notice on the fc178 platform and updating the "Last Updated" date at the top of this page.

Your continued use of the fc178 platform following the posting of any amendment to this Policy constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to stay informed about how fc178 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fc178 handles your personal data, please contact our Data Privacy Officer through the following channels:

This Privacy Policy was last reviewed and updated on January 1, 2026. All previous versions of this Policy are superseded by this document.